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1.    Limited Warranty Coverage

Snap Dock (“Manufacturer”) warrants to the original purchaser (“Purchaser”) of the Snap Dock Floating Dock System and its various products (“Product”) that, subject to the terms, conditions, and limitations set forth herein, that Flotation Products, including dock sections, PWC Port sections, etc. will be free from defects in materials (i.e. cracks, breakage, and leaks caused by defects in material) and workmanship under normal use and service for a period of eight (8) years from the original date of purchase(“Warranty Period”).

In addition, Accessories will have a one (1) year limited warranty from the original date of purchase (“Warranty Period”).

2.      Product Registration Procedure

Buyer needs to register their new Product and activate the 8-year limited warranty by completing the following steps:

2.1     Visit our product registration form on our website, labeled “Product Registration” under the “Resources” tab.

2.1.1.  Product Registration Card can be found in the Owner’s Manual
to be filled out and sent in by mail to the address below:

Snap Dock
2115 Rexford Rd.
Suite 215
Charlotte, NC 28211

2.2     Complete the online registration form, providing your name, contact information, product details, and images of Product installation.

2.3     Submit the registration form. You will receive a confirmation email once your registration is complete.

2.4    Keep your proof of purchase and warranty confirmation email in a safe place. You will need these documents if you ever need to make a warranty claim.

3.      Warranty Conditions

This limited warranty is non-transferable and applies only to the
original Purchaser. The warranty is conditional upon proper installation, use,
maintenance, and inspection in accordance with the Manufacturer’s instructions
and recommendations, as well as applicable local laws and regulations.

4.      Warranty Exclusions

This limited warranty does not cover:

a. Normal wear and tear, including but not limited to improper installation; b. Damage caused by acts of God, including but not limited to storms, floods, lightning, and earthquakes; c. Damage caused by accidents, misuse, abuse, negligence, or failure to follow the Manufacturer’s instructions and recommendations; d. Damage caused by animals or aquatic life e. Damage caused by vandalism or theft; f. Damage caused by any unauthorized modifications or repairs to the Product; g. Damage caused by the use of incompatible accessories or components; h. Damage caused by settling, shifting, or movement of the ground, water, ice, or any other supporting structure; i. Labor or shipping costs for the removal, reinstallation, or replacement of the Product or any of its components.

5.      Limited Remedy

In the event of a defect in materials or workmanship during the Warranty Period, the Manufacturer, at its sole discretion, will either:

a. Repair the defective Product or component with repair kit; b. Replace the defective Product or component with a replacement that is shipped at the Buyer’s and repaired and/or replaced products to the site; or c. Credit the original purchase price of the defective Product or component.

Any repaired or replaced Product or component will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer.

6.      Warranty Claim Procedure

To make a claim under this limited warranty, the Purchaser must:

The Purchaser must notify the Manufacturer of an alleged defect by completing the Claimant Online Submission Form within thirty (30) days of discovering the defect. The submission should include a description of the defect and proof of the original purchase date. The Manufacturer will issue a Warranty Claim Number (WCN) to the Purchaser upon receipt of the completed Claimant Online Submission Form. After issuing the WCN, the Manufacturer will determine, at its sole discretion, whether to repair or replace the failed product. Shipping is the sole responsibly of the Purchaser. The warranty on Flotation products is prorated. After the first year and each subsequent year, the implied product value will be reduced by 12.5% of the original purchase price until the warranty expires after eight years.

7.      Limitation of Liability

To the extent permitted by law, the Manufacturer’s liability under this limited warranty shall be limited to the repair, replacement, or credit of the defective Product or component as provided herein. In no event shall the Manufacturer be liable for any incidental, consequential, or special damage arising from the use, inability to use, or malfunction of the Product, even if the Manufacturer has been advised of the possibility of such damages.

8.      No Other Warranties

This limited warranty is the sole and exclusive warranty provided by the Manufacturer for the Product and supersedes any prior warranties, whether written or oral. No other warranties, express or implied, including but not limited to any warranties of merchantability or fitness for a particular purpose, are provided by the Manufacturer. No agent, distributor, dealer, or other party is authorized to make any warranties on behalf of the Manufacturer or to modify the terms of this limited warranty.

9.      Governing Law

This limited warranty shall be governed by and construed in accordance with the laws of the state of Indiana. Any disputes arising out of or relating to this limited warranty shall be resolved by arbitration or in a court of competent jurisdiction located in the state of Indiana.

10.  Severability

If any provision of this limited warranty is found to be unenforceable or invalid, that provision shall be severed from this limited warranty, and the remainder of this limited warranty shall continue in full force and effect.

11.  Modification or Waiver

No modification or waiver of any provision of this limited warranty shall be effective unless it is in writing and signed by an authorized representative of the Manufacturer. The failure of the Manufacturer to enforce any provision of this limited warranty shall not be construed as a waiver of such provision.

12.  Transfer of Warranty

This limited warranty is non-transferable and applies only to the original Purchaser. Any transfer or assignment of this limited warranty or any rights or obligations hereunder shall be null and void.

13.  Entire Agreement

This limited warranty constitutes the entire agreement between the Manufacturer and the Purchaser concerning the Product and supersedes all prior or contemporaneous communications, understandings, or agreements, whether written or oral, relating to the Product. No additional terms or conditions shall be binding upon the Manufacturer unless expressly agreed to in writing by an authorized representative of the Manufacturer.

By purchasing the Product, the Purchaser acknowledges that they have read, understood, and agree to be bound by the terms and conditions of this 8-Year Limited Warranty.

To submit, a Snap Dock warranty claim click here: Claimant Online Warranty Submission Form